Enjoyable Home Comfort... One Family At A Time

Bullfrog Spa Displayed on Back Patio in Washington

"If you need someone to really educate you on how to keep your water chemistry correct then go in and make sure you talk with Chris the store manager. He spent about 20 minutes educating me on spa chemistry. I am a fairly new spa owner so it’s been difficult to Keep the water balanced. I would not recommend buying your spa from the fair because then you never hear from the company. I know what I bought from the fair and now I know what Aqua Rec’s has to offer in their Bonney Lake show room and I definitely did NOT get a deal at the fair. They have several different brand of spas and then all the chemicals and of course the education you need to keep it nice. Talk to Chris the store manager."

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Sean

Professional and knowledgeable staff. I particularly appreciate that they never try to up-sell unnecessary stuff. Chris has helped me for years, and his advice is invaluable. Thank you, Aqua Rec!

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ED Doc in WA

The staff at this location are always upbeat and great to deal with. I wanted to leave this review because of Kelsei. We had been having a water quality issue that needed extra investigation to determine the root cause and Kelsei has been fantastic to get us on the right track. More then that she has gone above and beyond to help us out. Any business would be luck to have her. Give that girl a raise!

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Laurel Parrish

Great experience ordering a hot tub. The staff was friendly, knowledgeable, and didn't pressure us. They explained all the different seating options and how each one works. Delivery was on time, fast, and efficient. When we had an electrical issue (which we learned eventually had nothing to do with the hot tub), they sent a technician right away. This is the 2nd time we've purchased something from this store and would 100% do so again. Above and beyond customer service.

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Shari Straight

Niko has been to our home twice to help with some troubleshooting on our fireplace. He has done a fabulous job and is always so helpful and friendly. He explains the problem so that it is understandable and helps get it fixed on the spot. Highly recommend! Thank you Niko!

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Deborah DeVaney

Nice staff very helpful recommendations what I need

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La Davis

"If you need someone to really educate you on how to keep your water chemistry correct then go in and make sure you talk with Chris the store manager. He spent about 20 minutes educating me on spa chemistry. I am a fairly new spa owner so it’s been difficult to Keep the water balanced. I would not recommend buying your spa from the fair because then you never hear from the company. I know what I bought from the fair and now I know what Aqua Rec’s has to offer in their Bonney Lake show room and I definitely did NOT get a deal at the fair. They have several different brand of spas and then all the chemicals and of course the education you need to keep it nice. Talk to Chris the store manager."

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Sean

Professional and knowledgeable staff. I particularly appreciate that they never try to up-sell unnecessary stuff. Chris has helped me for years, and his advice is invaluable. Thank you, Aqua Rec!

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ED Doc in WA

The staff at this location are always upbeat and great to deal with. I wanted to leave this review because of Kelsei. We had been having a water quality issue that needed extra investigation to determine the root cause and Kelsei has been fantastic to get us on the right track. More then that she has gone above and beyond to help us out. Any business would be luck to have her. Give that girl a raise!

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Laurel Parrish

Great experience ordering a hot tub. The staff was friendly, knowledgeable, and didn't pressure us. They explained all the different seating options and how each one works. Delivery was on time, fast, and efficient. When we had an electrical issue (which we learned eventually had nothing to do with the hot tub), they sent a technician right away. This is the 2nd time we've purchased something from this store and would 100% do so again. Above and beyond customer service.

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Shari Straight

Niko has been to our home twice to help with some troubleshooting on our fireplace. He has done a fabulous job and is always so helpful and friendly. He explains the problem so that it is understandable and helps get it fixed on the spot. Highly recommend! Thank you Niko!

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Deborah DeVaney

Nice staff very helpful recommendations what I need

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La Davis

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