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Contact Aqua Rec's — We're Here to Help
Whether you’re shopping for a hot tub, scheduling a fireplace service, planning a pool, or just have a chemistry question — there are five ways to reach us, and our team replies fast. Three generations of the same Washington family have been answering phones and service forms since 1976. We don’t outsource our customer service.
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Our Locations
Use the form for general questions, service requests, pricing inquiries, or to schedule an in-home consultation. We reply by the next business day — usually faster.
Tacoma Showroom
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Store Hours
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Monday–Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed
Bonney Lake Showroom
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Phone
Store Hours
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Monday–Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed
Fircrest Showroom
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Store Hours
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Monday–Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed
Gig Harbor Showroom
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Store Hours
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Monday–Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed
Puyallup Showroom
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Store Hours
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Monday–Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed
OUR REVIEWS
Trusted by Happy Homeowners
Wonderful Experience!
Very pleased with everyone from sales to installation, staff at the Fairgrounds. Wonderful experience from start to finish.
Harry & Debbie
Exceeded Our Expectations!
Aqua Rec’s installed an amazing fireplace, a great new spa, and most of all an in-ground swimming pool that exceeded our expectations. The pool is the center of our backyard and Chris, Dan, Trigve and his crew did an amazing job. So glad we committed all our business to you guys! You all rock and thanks again!
Guy
Love My New Woodstove!
Love my new woodstove and so thankful for the time you took in walking me through what was the best product to purchase. We are building another home soon and will be back for another. The installers were everything you told me they would be. Thanks again!
John
Above & Beyond Our Expectations!
Chris Kovac at Aqua Recs has been a pleasure to work with. They have gone above and beyond to exceed our expectations. We have been treated more than fair. We researched many pool companies before committing to use Aqua Rec. We would more than recommend them to anyone in the area looking to build a pool!
Heather
Best Price Around!
We paid over $500 less than another shop quoted us for the exact same product. They were busy so we had to wait a month for installation, but they delivered when promised.
Doug
Amazing Swimming Pool Build!
Thanks Aqua Rec’s for building our family an amazing swimming pool, our family so much appreciated working with us on this huge purchase. You made the process so easy!
Jessica
Fun & Insightful — Give Him a Raise!
Chris Urban was friendly, knowledgeable and makes a rather mundane spa maintenance supply run into a fun and insightful visit. Give him a raise! He’s worth it. This is my store of choice even though it’s further away than others.
Ken
OUR SERVICE DEPARTMENT
Speak With an Expert
Hot tub not heating? won’t fireplace light? Pool service due? Our service department can help with your every need. Speak with one of our certified and knowledgeable service technicians for more information!
Walk-ins welcome at every location during business hours. For pool design consultations or in-home service quotes, we recommend booking ahead so the right team member is available. Free in-store water testing at all 5 showrooms — bring a sample bottle any time.
Ready to talk? Submit the form below, call your nearest showroom, or visit us in person.
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