Testimonials

Very pleased with everyone from sales to installation, staff at the Fairgrounds. Wonderful experience from start to finish.

Aqua Rec’s installed an amazing fireplace, a great new spa, and most of all an in-ground swimming pool that exceeded our expectations. The pool is the center of our backyard and Chris, Dan, Trigve and his crew did an amazing job. So glad we committed all our business to you guys! You all rock and thanks again!

Love my new woodstove and so thankful for the time you took in walking me through what was the best product to purchase. We are building another home soon and will be back for another. The installers were everything you told me they would be. Thanks again!

Chris Kovac at Aqua Recs has been a pleasure to work with. They have gone above and beyond to exceed our expectations. We have been treated more than fair. We researched many pool companies before committing to use Aqua Rec. We would more than recommend them to anyone in the area looking to build a pool!

We paid over $500 less than another shop quoted us for the exact same product. They were busy so we had to wait a month for installation, but they delivered when promised.

Thanks Aqua Rec’s for building our family an amazing swimming pool, our family so much appreciated working with us on this huge purchase. You made the process so easy!

Chris Urban was friendly, knowledgeable and makes a rather mundane spa maintenance supply run into a fun and insightful visit. Give him a raise! He’s worth it. This is my store of choice even though it’s further away than others.

I was interested in a salt water system and Chris educated me in the pros and cons so I could make an informed decision. He even came out to the house to review the maintenance process. Very knowledgeable and helpful.

I did the research and found Clearwater Spas to be the best. The most jets, the best pumps. Simply the best at a great price.

Give these folks another shot at your business, the management has changed and is absolutely wonderful. We have been dealing with Aquarec for many years and the new management has a completely different perspective and attitude towards customers. The tech that came was amazing, so knowledgeable and did such a great job on our Bullfrog Spa. Now we are so happy to be customers of Aquarec.

Rick was the best! His store was our 6th visit to a spa showroom. We came in to get an education on Bullfrog and the other brands at AquaRec. He patiently answered ALL our questions and went out of his way to show us a new spa that was coming soon so we could be completely confident in our decision. No high pressure or negativity about other brands. Just plain and simple, good old fashioned, customer service. We can’t wait to be owners of the Bullfrog M9. 5 Stars well deserved.

We love our Quadra-Fire Santa Fe. Great stove for our addition and great price. The best part was the installers and the follow up. They even delivered pellets when we were out of town. Thanks Aqua Rec’s. We will be back to buy a spa soon and will recommend you to everyone we know.

I know the family of Aqua Rec’s really well, but I just needed to say thanks Aqua Rec’s for another great product, installation, and service. This time, we installed a pellet stove into our rental apartment and our renters absolutely love it. Great job on the work you’re doing and I will always be coming back.

Thank you, Aqua Rec’s, for helping me with my spa purchase. I just appreciate your honesty, your patience throughout the process, and really appreciate there being no pressure to buy. I will be recommending your company to anyone I know who is looking for a new hot tub. So glad you now have a store in Gig Harbor as well so we can get our chemicals more local too. Thanks.

From start to finish, the purchase experience was very enjoyable. Would definitely come back again.

Sarah is very friendly, helpful, and professional. Great customer service every time we visit.

Jim was professional in that he talked cost with my husband, but also was knowledgeable and showed us the fancier stoves I wanted! Great experience.

Thank you Aqua Rec’s for your fast and awesome installation of our new pellet stove. This is our third pellet stove we have owned and your installation crew was amazing. Thanks Chris for your professionalism in helping us find the right product. We will definitely not shop anywhere else for our next fireplace.

I have a temperamental pellet stove. It’s difficult finding someone with experience. Michael not only called me back that day to help troubleshoot it but he also went home that night to find an old manual to help further. I will give all the business I can to these folks. Thanks again Michael.

Installed my wood stove and there were a few minor issues with the roofing flashing leaking, but they came back and fixed it on their day off. I’m very happy with the service.

Your tech Jeff came out today and solved an ongoing problem we have had with our pellet stove. He was very professional. He diagnosed an issue that previous folks were unable to find. Stove works better than it has in years. Thank you.

Brian was wonderful and knew the answers to all our questions. Very helpful and professional.

Have been doing business with this location since 2011. Built in spa and pool. Mainly chemicals and some maintenance. Always a great experience.

Andy was great selling me on the Blazeking wood stove I was interested in. The burn times of the stove are incredible. I would recommend this company and product to anyone I talk to. The installers were on time, very professional, and also were very kind to my dogs as well. Great people, great experience overall.

We recently purchased a home with a spa. Having never had one before we have reached out, repeatedly, to you folks and have been treated with courtesy, humor, understanding and lots of information. Our new home also had a non functioning pellet stove which we replaced with one of your gas stoves which looks beautiful in our family room. We greatly appreciate your time and wisdom and will be repeat customers for the foreseeable future. Thank you so very much.

Mike and Megan did a quick, professional job of installing. Made sure everything worked well, and they cleaned up.

Awesome experience with Aqua Rec’s. Would highly recommend!

Thank goodness I chose Aqua Rec! From the sales team (Kyle and Kylie) to the delivery team, Juan’s group was awesome, this was just a great experience.

Everyone from this location has been great. Recently bought new hot tub and everyone from sales to delivery have been very professional and responsive. There was one issue with install and they sent Caleb out same day to fix the issue. He provided excellent service! Highly recommend.

The delivery staff were awesome, knowledgeable, and strong. As a disabled veteran, I was unable to assist them but they dropped my hot tub smoothly into the deck position I had created. The Rock Electric team came and installed the electrical in the hot tub. They walked me through all the chemicals, and then checked the test strip. Very knowledgeable. Rick Thorton from the Tacoma store gave me a call and talked me through getting my jets setup. He was very professional.

We got a wood insert through the wood replacement program and just love it! We basically heat our entire home with the wood insert. Thank you, Aqua Rec’s!

I have bought pellets from them before. They are always nice and helpful. Always a pleasant experience.

Easy to have the spa water checked occasionally. Always friendly and willing to assist.

I just wanted to say thanks to Chris and his company, as we have bought three stoves from Aqua Rec’s at three different sites and this one was no different: awesome fireplace insert and my wife could not be any happier. They even installed things that we did not even contract out, as they are just a great company to do business with. We have referred three friends to them as well. We are a customer for life!

Researched local Hot Tub businesses and found Aqua Recs in Tacoma to be the best value. Clint helped me decide which tub would work best for me. The perfect tub was carefully delivered to my home. I was worried about damage to my home’s landscaping but the delivery guys did an excellent job and there was no damage! I was advised on use of the chemicals and care for my tub. Very very happy with my purchase!! Thank you Aqua Rec!!