Service

Maintenance and Repair Services

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heat & glo series modern gas fireplace
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SERVICE AND REPAIR

After-Sales Service for Hot Tubs, Pools & Fireplaces in Tacoma, WA

Buying a spa, pool, or fireplace is the easy part. Keeping it running like new for the next 20 years is where most dealers go quiet — and where Aqua Rec’s gets louder. Three generations of the same Washington family have been servicing what we sell (and plenty of what we didn’t) since 1976. Hot tubs, pools, fireplaces — one phone call, one trusted team, every season.

3rd Generation

Family-owned & operated

50+ Years

In-house service history

5 showrooms

in Washington

Factory-trained technicians

Workmanship guarantee

WHY WORK WITH US?

Why Homeowners Choose Aqua Rec's for Service

Most dealers sell you a product and disappear. We’re built the opposite way — service is the core of what we do, and it’s why our customers come back to buy their next spa, fireplace, or pool from us a decade later.

When you call about a no-heat hot tub or a pilot that won’t light, you reach a Washington-based team that already knows your equipment, your model history, and your neighborhood.

woman using tablet beside clearwater spa on patio with fountain
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How to Book Service

01

Pick your Service Requirement
Visit the Hot Tub Service, Pool Service, or Fireplace Service page to see the full menu of options. Or skip ahead — our team will route the request internally.

02

Request service online or by phone

Fill out the form below or call your nearest showroom. We confirm scheduling by the next business day.

03

Get a written quote In Advance
Diagnostic visits include a written quote. You decide whether to proceed. No surprise invoices, no parts charged you didn’t approve.

04

Repair done · Service log emailed
Every visit ends with a written record of what we did, what parts were used, and when we recommend the next visit. Records stay on file for future calls.

THE ADVANTAGES

What Makes Aqua Rec's Service Different

For fifty years, Aqua Rec’s has brought unmatched local history, family accountability, and multi-brand expertise to Western Washington homeowners. Having serviced spas delivered in 1985, multi-owner fireplaces, and pools with long-retired installers, our deep institutional memory translates directly into faster diagnoses, accurate parts ordering, and fewer return visits.

As a three-generation, family-owned business, we answer to you—not private equity—meaning you get direct accountability and a real person on the phone if a job ever needs fixing.

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Benefits of Our Exceptional Services

Customer Stories

A reputation built over 50 years

Rated 5 out of 5

Wonderful Experience!

Very pleased with everyone from sales to installation, staff at the Fairgrounds. Wonderful experience from start to finish.

Harry & Debbie

Rated 5 out of 5

Exceeded Our Expectations!

Aqua Rec’s installed an amazing fireplace, a great new spa, and most of all an in-ground swimming pool that exceeded our expectations. The pool is the center of our backyard and Chris, Dan, Trigve and his crew did an amazing job. So glad we committed all our business to you guys! You all rock and thanks again!

Guy

Rated 5 out of 5

Love My New Woodstove!

Love my new woodstove and so thankful for the time you took in walking me through what was the best product to purchase. We are building another home soon and will be back for another. The installers were everything you told me they would be. Thanks again!

John

Rated 5 out of 5

Above & Beyond Our Expectations!

Chris Kovac at Aqua Recs has been a pleasure to work with. They have gone above and beyond to exceed our expectations. We have been treated more than fair. We researched many pool companies before committing to use Aqua Rec. We would more than recommend them to anyone in the area looking to build a pool!

Heather

Rated 5 out of 5

Best Price Around!

We paid over $500 less than another shop quoted us for the exact same product. They were busy so we had to wait a month for installation, but they delivered when promised.

Doug

Rated 5 out of 5

Amazing Swimming Pool Build!

Thanks Aqua Rec’s for building our family an amazing swimming pool, our family so much appreciated working with us on this huge purchase. You made the process so easy!

Jessica

SPEAK WITH AN EXPERT

Request Service From Our Experts

Our team understands how frustrating it can be when your spa isn’t working properly. We’ll work hard to get it back in peak operating condition for you and your loved ones.